Case 1.1: Vancity On Top of Its Game

1. What were Vancity's original purpose and values?
2. How does Vancity create a healthy and committed workforce?
3. Provide examples that show that Vancity is ethical.
4. How did Vancity cope with its first disappointing employee survey? What managerial skill is being used in this situation? Use information from the case to support your answer.
5. Provide examples of how Vancity uses teamwork.
6. Which of the four functions of management does Vancity appear to be doing quite well? Use information from the case to support your answer.

1. Vancity's origins, purpose and values were to work with its people and communities to help them thrive and prosper, all the while operating with integrity, innovation and responsibility. In their beliefs, they acknowledge that a healthy and committed workforce is the reason it is able to sustain productivity and financial success with a competitive industry. Through this, they can flourish as a company and grow as a work family.

2. The reason to Vancity's success in the industry is because they allow their employees to gain more opportunities to help set policies and procedures that impact both their work and home life. They find ways to help their workers feel like their at home, their more willing to change and better fit to their employees needs.

3. In comparison to other companies in the industry, Vancity has proven to showcase their ethical behaviours and beliefs through their workmanship. Their the first financial institution to offer mortgages to woman, first to use traditional media to maker directly to the gay and lesbian, the first North American credit union to reticence an R1 rating from the Dominion Bond Rating Service and the first financial institution to offer it own socially responsible mutual fund. Through these acts, they have shown their ethics and beliefs in society.

4. The way Vancity coped with its first disappointing employee survey was to shift its main goals to a more community-based. Managers in Vancity would need strong conceptual skills to maintain a healthy relationship with the workers and show a sense of a community throughout the community. As a result, it creates a more personal family interaction amongst workers and higher management.

5. Vancity uses teamwork through its beliefs of equality amongst workers and upper management. The business runs as a community and human interaction, through this it creates a higher level of trust in the workplace. Many decisions are made from managers who excel with conceptual skills because the company is all about teamwork.

6. The function that Vancity appears to be excelling in is leading their workforce. They are successfully inspiring their workers to work hard to achieve a higher performance. The company does this by creating a community-based workplace that is all about its employees.